Key Responsibilities and Duties:

1. Review Know Your Customer (KYC) checklist and account documents for existing customers;

2. Support Department Head & Team Head to build up and maintain account services in good quality with high productivity;

3. Participate in the implementation of KYC initiatives and best practices;

4. Advise customers and process on account update in timely manner;

5. Handle KYC/account related reports for internal parties;

6. Prepare material for team and department meetings;

7. Work in partnership with colleagues across SMBC network to deliver exceptional standards and quality of service;

8. Compliant with the bank’s internal guideline and procedure.

Position Requirements:

Education Level/certificates:

- Essential: Strong education background with at least a Bachelor’s degree..

- Preferable: NA

Experience and skills:

- Essential:

+ Strong time management, analytical skills and ability to work under pressure.

+ English proficiency in reading and writing.

+ Characteristics: high sense of responsibility and compliance, careful and pay attention to details, strictly follow the guideline/ procedure for assigned tasks.

+ 1-2 years experience in banking industry and corporate customers

- Preferable:

+ AML Compliance awareness relating to Money Laundering.

+ familiar with account service& process and KYC conducting, KYC screening.

+ Good communication skills (Vietnamese, English), Japanese or additional language will be an advantage.

+ Strong interpersonal skills and able to work independently.