TOP 4 JOB RESPONSIBILITIES Quality Assurance and Detail Orientation • Perform rigorous quality checks on all images before delivery, ensuring they meet our high standards and the specific requirements of each customer. • Attention to detail is crucial, as this role demands the ability to spot minor discrepancies or errors and correct them promptly. Understanding Customer Aesthetics • Have a keen eye for fashion aesthetics and the ability to understand and adapt to various customer preferences and styles. • Serve as the bridge between our production team and customers, ensuring that each image not only meets technical standards but also aligns with the customer's vision and brand identity. Proactiveness in Operational Improvement • The role requires a proactive approach to identifying opportunities for improvement within the production process. • This includes suggesting enhancements to workflows, technology, and techniques based on customer feedback, industry trends, and their own observations to elevate the quality of our output continually. Training and Development • Developing and delivering training materials and sessions to our production team will be a key responsibility. • This is to ensure the team stays updated on the latest retouching techniques, understands new customer requirements, and maintains a trajectory of growth and improvement in their skills and efficiency.

Requirements & Experience • 3-4 years of experience with photo & video production, in a fashion/eCommerce/creative studio is preferred. • Have knowledge / understanding of the fashion industry / eCommerce is preferred. • Comfortable in working in a fast-paced environment, flexible in changing direction as needed. • Knowledge of and experience in applying problem solving and continuous improvement tools like Lean, Kaizen, Six Sigma, etc. • Experience with delivery of assets to studios. • Experience with a variety of digital media workflows. • Excellent organizational and leadership skills. • Photoshop and Video editing software (DaVinci/Premiere…) experience is a big advantage. • Must be a strong team player, detail oriented, proactive, self-driven and result oriented. • Must have excellent communication skills, and perform well under pressure. • Ability to successfully lead cross-functional groups and teams. • Exhibit critical thinking/forward thinking. • Based in Vietnam is preferred, otherwise traveling to Vietnam at least 3-6 months/year according to job requirements is a must. • Language requirements: o English: Full professional proficiency. o Vietnamese: Optional but very beneficial.