Responsible for sales at the training center in alignment with the company’s budget and targets. Monitor staff to ensure their performance is accurate, professional, and effective.

Responsibilities

• Plan and work with SSM for weekly, monthly, quarterly and yearly activities to drive sales

• Monitor daily sales performance;

• Monitor conversion rate (visitors – placement tests- sales) daily;

• Follow up bookings daily;

• Monitor telesales activities at centre

• Monitor sales and care team in their customer care tasks to make sure the services are professional;

• Conduct Workshop/Training for team member

• Arrange staff working schedule

• Complete reports: weekly, monthly or as required

• Verify weekly monthly new sales report

• Verify Non-standard Working Hours Report

• Review Unearned Revenue Reports and take immediate action on any outstanding payments..

Qualifications

• University degree with a major in English

• Experience in administration and customer service (sales experience is preferable)

• Experience in a supervisory position

• Strong leadership and management skills

• Proficiency in training, delegation, and coaching

• Good communication skills in both English and Vietnamese