Key Accountabilities - Collaborate with the appropriate departments to deeply understand the T24 system, as a basis for the efficient and stable operation of services. - Define operation frameworks, standards, processes, checklists, and tools for the T24 system and communicate them to T24 SYSTEM operation functions to apply into daily operation. - Analyze and propose improvements upon technology and standards across the organization. - Participate in training courses to remain up-to-date and knowledgeable in terms of industry trends and emerging technologies for IT operation support. - Provide advice, trainings, and supports to people in the T24 SYSTEM operation function. - Participate as a key member in the incident response team to directly drive incident/problem handling progress and also responsible for analyzing and concluding the root cause of the incidents and problems; define and implement the solutions to recover the services quickly and prevent themfrom repeating. - Develop methodology and assessment plan to proactively address weaknesses, risks and problems on the T24 system, then provide remediation plan to improve quality of services. - Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner. - Monitor and report out the compliance of the operation activities in real-life. - Report periodically to the Director of Infrastructure Services Excellent Center.

- A bachelor’s degree in computer science or a related field. - A minimum of 3 years' experience as a T24 SYSTEM Operator. - Proficiency in develop and operate corebanking services. - Analytical mindset and good problem-solving skills. - Excellent verbal and written communication skills. - Join squad team and be willing to work shifts