Execution of activities required to safely deliver changes, including:

- The successful definition and implementation of change, communication and learning activities (aligned to NAB’s Change Minimum Standards).

- Proactive Change adoption management – co-design metrics with Product Owners, create a plan to monitor, and pivot as required to realize project benefits.

- Strong communication skills are essential, including both verbal and written/documentation proficiency.

- Ability to think broadly and innovatively to develop and shape the change management plan.

- Ability to manage multiple tasks independently.

- Stakeholder management – Ability to engage with a broad range of stakeholders, building and maintaining strong working relationships.

- A minimum of 5 years of experience in Change Management or Product Owner or Business Analyst roles is required.

- Experience designing and delivering Change Management activities.

- A customer-centric mindset with a broad understanding of customer needs.

- Strong commercial acumen for what constitutes value-driven outcomes aligned to agile ways of working.

- Exceptional, and demonstrated relationship management skills

- Financial services experience preferred.