Job Purpose
The job holder responsible to manage all the business opportunities of different customer segments through the consulting channels of RBG Division through:
• Manage all portfolio/ leads of potential customers of the targeted segments;
• Plan, design and/or implement business solutions (including business programs and campaigns) for targeted segments following Omni channels strategy in all sales channels;
Key Accountabilities (1)
Manage the assigned portfolio/ leads of potential customers of the targeted segmentation:
• Manage the assigned portfolio/ leads of potential customers of the targeted segmentation for discovering, choosing business opportunities; and/or
• Collecting the suggestions of business opportunities from business units; and/or
• Coordinating with Solution Development teams to identify/ choose the business opportunities of each segment, sub-segment for achieving business targets from time to time.
Key Accountabilities (2)
Plan, design and/or implement the assigned business solutions (including business programs and campaigns) for targeted segments following Omni channels strategy in all sales channels
• Build the plan of the assigned business programs implemented for each channel.
• Build and update the action plans for realizing the business plan.
• Lead the initiatives proposal/ solutions for business development.
• Design, develop or join the multifunctional teams for designing, developing the assigned solutions for the choosen business opportunities including the business programs/campaigns.
• Coordinate with Product Solution team to build, implement, manage the assigned product solutions for effective implementation.
• Choose the channel/ omni-channels for implement the solutions.
• Propose to Capacity Development team the capacity requirement for sale forces/ channel to implement the assigned product solutions and monitor the implementation, decide the acceptance criterias.
• Provide guidance for the assigned solution implementation following customer journeys in omni-channels.
• Monitor, stimulate the assigned solution implementation.
• Track, measure the assigned solution implementation result.
• Provide feed-back to Solutions Development Team for optimizing the solutions and/or optimize the self-developed solutions.
• Coordinate with functional teams in providing comment and deploying sale and service models.
Key Accountabilities (3)
Self development
• Improve operational efficiency through active learning for self capacity improving.
• Actively particiapte in creating a teamwork environment that always has mutual supportive interaction, updates information and working towards long-term collaboration.
• Maintain work/operation rhythm through applying Agile work culture,
Corporate culture
• Make sure to follow and fully implement all the corporate culture values, behavioral norms.
• Actively partcipate in building corporate culture values,
Perform other related tasks as requested by Director, Business Development _Segment
Key Relationships - Direct Manager
Director, Business Development - Segment
Key Relationships - Direct Reports
Key Relationships - Internal Stakeholders
Stakeholders in and out RBG
Key Relationships - External Stakeholders
Customers, partnerships, associations, state management agencies ..
Qualifications:
- Bachelor of Arts in Economics / Finance / Banking / Marketing / Business Administration
- Priority given to having a master's degree or higher
- Foreign language: minimum TOEIC 405 or equivalent
Domain expertise:
- Minimum 12 years of experience in related field (sales, sale management and promotion, product development, customer service, in the banking and finance sector for the retail segment)
