Key Accountabilities: · Co-operate with Dev & Ops & Security functions to study & deep understand Apps/Infras/Security. · Daily onsite (by 24/7 shift) to monitor & response (L1/L2) to all kind of security or non-security events/incidents as quickly as possible (real-time) based on defined runbooks & tools. · Define and develop scenario, run books and automation pipelines to handle security or non-security issues & incidents. · Periodically review and assess applications/infras/security to identify potential risks/weaknesses and implement remediation plans to improve resilience of services. · Proactively identify & build/optimize monitoring matrixes for security or non-security. · Orient, analyze and evaluate new technology trends in order to apply to increase resilience level of services. · Ensure that the unit's activities comply with internal policies, regulations, processes, guidelines... and service quality commitments (SLAs). · Identify risks of the unit during its operation, coordinate with relevant units to develop methods of risk measurement, assessment and mitigation; overcome and improve the risk points of the entity. · Report periodically to the Manager of Monitoring & Response Center.

Qualifications: · Bachelor's degree in computer science, Electronics and Telecommunications, Information Security or a related field. · At least 4 years' experience as a Banking Application operation or Infrastructure operation or SOC Operation · Proficiency in one or many banking application like Corebanking T24, Card, Mobile Banking, ESB, Monitoring Tools (Dynatrace, Splunk, Openseach, Grafana…) · Or proficiency in one or many Infrastructure and DB like AWS Cloud, IBM Power system, Vmware, EKS, DB (Oracle, Postgres…). · Or Proficiency in one or many Network & Security infrastructure like Cisco ACI/SDWAN, F5, Checkpoint, PaloAlto… · Or proficiency in SOC monitoring & response