Description of Role

- Senior Technical Project Lead which also includes System and Network Administration.

- Security checks and ensure that effective IT project planning and oversight is there on IT performance.

- Provide cloud support and planning on how to manage cloud support or local teams from a work and time scale perspective also.

- Should be able to oversee the development and maintenance of IT improvement plans.

- Should be able to align IT budgets along with IT priorities and overall IT performance.

- Responsible for the smooth and secure operation of an organization’s IT infrastructure, encompassing both systems and network aspects, including maintenance, troubleshooting, and security.

Key Responsibilities and scope:

Customer and IT centric:

- Plan projects and timelines to meet client/customer objectives.

- Plan projects and timelines to meet IT objectives from a security and compliance perspective.

- Work with the network and server admin team to align changes, their effects and backup plans for each and every project or change that happens in the organization globally.

- Familiarize with the global IT standards to ensure that the plans and goals are discussed within the IT teams to ensure compliance and not stay outdated.

- Conduct regular internal meets globally within IT to ensure that the global team is aligned and can work across locations remotely.

- Manage project plans and provide regular updates which include project progress, financial performance as well as resource management.

- Ensure that there is compliance to standard operating procedure during any project.

- Support the heads or leads of the IT department and teams to ensure that there are no project risks or issues and project goals are achieved.

- Proactively manage changes in project scope, identify project risk or issues and devise contingency plans.

- Resource planning in agile methodology in a shared pool of resources.

- Experience: 20–25 years in IT, with a strong background in program management, systems & network administration, and IT security.

- Certifications: Microsoft, Cisco, and ITIL.

- Proven experience in IT project planning and execution, including setting timelines, assigning responsibilities, and monitoring progress.

- Ability to manage multiple global IT projects simultaneously.

- Experience in cloud support and coordination with local/global IT teams.

- Ability to lead IT improvement initiatives and manage technical risks effectively.

- Familiar with global IT standards, compliance practices, and adherence to SOPs.

- Strong analytical thinking and problem-solving skills.

- Excellent communication and stakeholder management skills, both internally and externally.

- Willingness to provide hands-on technical support when needed.

- Commitment to delivering high-quality outcomes without compromising standards.

- Excellent command of English (written and verbal) is required.