The Field Service Engineer is responsible for service of the entire Southern Regions in Vietnam; including but not limited to:
- Service devices installed base in Southern Regions in Vietnam to achieve specified goals;
- Responsible for installation, PM, troubleshooting, repair equipment in incharged area;
- Push up sales spare part and service contract;
- Responsible for service tools and spare part assigned;
- Support technical, product knowledge for demo, event in cooperative with sales team;
- Prepare technical document for equipment and others requirement for team objective achievement.
Education / Professional Certification
Bachelor of Engineering Discipline – BioMedical/ Mechanical / Mechatronics / Electronics / Electrical.
Experience
- At least 3 years' experience in Medical Equipment technical support, computer and IT knowledge (PC repair and basic networking)
- Must possess excellent teamwork and interpersonal skills with a strong emphasis on good analytical skills
- Possess good customer interaction skills
Knowledge / Skills / Other characteristics
- Must have knowledge in computer hardware, operating system and disk backup software, IT and networking
- Sound ability to troubleshoot and repair PC
- Good communication skills