- Together with team perform customer support before and after sale about all Panasonic represented machines: Installation, maintenance, troubleshooting issue, conduct training, overhaul, ...etc).
- Windows person, roller visit Chinese/ Taiwanese customer to build up relationship, follow up and troubleshoot issue / customer’ requirements.
- Propose solution items, software or service package to enhance customers’ satisfaction.
- Report directly to Service Manager and higher level.
Notice:
- New members will be attended training at PFSAP/ PVPAD training center or On Job Training to improve knowledge / skills before handling activities.
- Bachelor’s Degree in Electrical/Mechanical or Mechatronic Engineering or related equivalent.
- Experience of technical field about maintenance and repairing Panasonic SMT equipment.
- Strong mechanical, electrical, electronic skills.
- Able to work independently and work under high pressure.
- Service mind characteristic.
- Effective communication / reporting / training skill is must.
- Foreign language: Chinese is must (English is advantage).
- Computer proficiency including software relevant applications.